iGCT Capabilities
Comprehensive cloud telephony features designed for modern sales teams. Scale your outreach with enterprise-grade voice solutions that deliver results.
Global SIP Trunking
Connect to customers worldwide with our reliable SIP trunking infrastructure across 150+ countries. High-quality voice termination with competitive rates.
- 150+ country coverage
- 99.9% uptime SLA
- Competitive international rates
- Real-time failover
VoiceBot & AI Agent
Intelligent voice automation that handles customer interactions with natural conversation flow. Reduce costs while improving customer satisfaction.
- Natural language processing
- 24/7 availability
- Multi-language support
- CRM integration
SMS & Number Masking
Secure messaging with number masking to protect privacy while maintaining professional communication. Support for global SMS delivery.
- Privacy protection
- Global SMS delivery
- Two-way messaging
- Delivery tracking
Smart Call Routing
Advanced call routing algorithms ensure calls reach the right agent at the right time. Optimize for skills, availability, and customer priority.
- Skills-based routing
- Time-based rules
- Geographic routing
- Load balancing
Real-time Analytics
Comprehensive analytics dashboard with real-time insights into call performance, agent productivity, and customer satisfaction metrics.
- Real-time dashboards
- Custom reports
- Performance metrics
- Predictive analytics
Enterprise Security
Bank-grade security with end-to-end encryption and compliance with global standards including GDPR, HIPAA, and SOC 2.
- End-to-end encryption
- GDPR compliant
- SOC 2 certified
- Regular security audits
Lightning Fast Setup
Get started in minutes with our intuitive setup process and comprehensive API documentation. No complex hardware required.
- 5-minute setup
- No hardware needed
- API documentation
- Developer support
Team Collaboration
Built-in collaboration tools for sales teams with shared dashboards, performance tracking, and team communication features.
- Shared dashboards
- Team chat
- Performance tracking
- Role-based access
Cloud Infrastructure
Scalable cloud infrastructure that grows with your business. Auto-scaling, redundancy, and global presence ensure reliability.
- Auto-scaling
- Global redundancy
- 99.9% uptime
- CDN optimization
24/7 Expert Support
Round-the-clock expert support from our team of telephony specialists. Get help when you need it, wherever you are.
- 24/7 availability
- Expert technicians
- Multiple channels
- Proactive monitoring
Ready to Experience iGCT?
See how our comprehensive cloud telephony platform can transform your sales operations. Start your free trial today or book a personalized demo.